Provider Portal

A direct channel for providers featured on DocTransparency.

If you are a healthcare provider whose profile appears on this site, this page explains how your information got here, what we will and will not do, and how to request corrections or a review.

Why am I on DocTransparency?

Your profile exists because you are listed in federal public records published by the U.S. Centers for Medicare & Medicaid Services (CMS):

• NPPES (National Plan and Provider Enumeration System) — the federal NPI registry, public under the Freedom of Information Act (npiregistry.cms.hhs.gov)
• Open Payments — financial transfers from pharmaceutical and medical device companies, public under the Physician Payments Sunshine Act, §6002 of the Affordable Care Act, 42 U.S.C. §1320a-7h (openpaymentsdata.cms.gov)
• Medicare Provider Utilization and Payment Data — Medicare Part B claims summary, public under CMS open data policy (data.cms.gov)
• PECOS — Medicare enrollment status, public under CMS open data policy

We do not create, scrape, or supplement these records. We re-present them in a unified, readable format. Every data point on your profile traces back to one of the four CMS sources above and includes a "verify on CMS" link.

What we will do

• Respond within 5 business days to any correction or review request you send to [email protected]
• Display a correction notice within 7 business days where an inaccuracy is verifiable against CMS source data
• Suppress your profile pending CMS correction in cases of verified identity theft or imminent personal safety concerns
• Document the source dataset and retrieval date of every data point on your page, on request
• Tell you which CMS portal to file your formal dispute against (since we cannot alter the underlying federal records)
• Update your profile within 14 days of CMS publishing the corrected record

What we will not do

• We will not delete your profile simply because you would prefer not to be listed. The data is public federal record published under statutory mandate and protected as journalism (Bartnicki v. Vopper, 532 U.S. 514 (2001)).
• We will not accept payment to remove, alter, or favorably present any profile. This is a non-negotiable editorial principle.
• We will not add reviews, ratings, comments, or testimonials — DocTransparency does not host user-generated content about providers.
• We will not aggregate this data with non-public sources (e.g., malpractice records, state board actions) without separate, fully transparent methodology disclosure.

How to request a correction

The fastest way: use our structured correction form →. It opens your email client with a pre-filled template, or you can copy-paste the template manually.

Or compose your own email to [email protected] including:

1. Your NPI (National Provider Identifier — 10 digits)
2. The specific data point you believe is inaccurate (e.g., "the address on my profile shows my old practice location")
3. What it should be and how you know (e.g., "I moved in 2024; my updated NPPES record shows the correct address — see attached screenshot")
4. Your name and contact information for our reply

We will acknowledge receipt within 1 business day and substantively respond within 5 business days.

How to file a formal dispute with CMS

Most data on your profile comes directly from CMS. If you believe the underlying federal record is wrong, we encourage you to file the formal dispute at the source:

• NPPES corrections (your name, address, taxonomy, etc.): use the NPI Registry login to update your own record
• Open Payments disputes (industry payments you believe were misreported): use the Open Payments physician portal — there is a 45-day annual dispute window before public posting
• Medicare data corrections: contact your Medicare Administrative Contractor (MAC)
• PECOS enrollment corrections: log into your PECOS account

Once CMS updates the source record, we will reflect the change at our next data refresh (or sooner, if you notify us).

Identity theft or safety concerns

If a profile on DocTransparency reflects fraudulent NPI use, or if its publication poses a documented personal safety threat (e.g., domestic violence concerns), we will suppress the profile within 48 hours of verified notice while you work with CMS to correct the underlying record.

Email [email protected] with documentation. We escalate these requests to the project founder personally.

Legal correspondence

Cease-and-desist letters, DMCA notices, or other formal legal correspondence: [email protected]

Our designated agent for service of DMCA notices under 17 U.S.C. §512(c) is the project founder, Yoel Castaño, reachable at the same address.

Why does this site exist?

DocTransparency is an independent journalism project that aggregates four federal public datasets into a single profile per provider. It exists to make information that already exists — but is scattered across four government databases — easy for patients, journalists, and researchers to find.

It does not rate physicians on quality, accept any industry funding, host user reviews, or generate any data of its own. Every number traces back to a federal source.

For our full editorial mission, see About DocTransparency. For our complete data methodology, see Methodology.